Cookie Policy

This Cookie Policy explains how Neverland Casino (officially branded as Hard Rock Neverland Casino) uses cookies and similar technologies when you visit our website or interact with our online services. It also explains the choices you have and how those choices may affect your experience.

Neverland Casino is a free-to-play social casino. We use virtual currencies (such as Coins and Diamonds) for entertainment only. We do not offer real-money wagering or cash-out features.

What Cookies Are (And Why They Matter)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help websites remember information about your visit - like your preferred settings, whether you are signed in, and how the site is performing - so the next visit works more smoothly.

We may also use similar technologies such as pixels, SDKs, and local storage. For simplicity, this policy refers to all of these as “cookies” unless noted otherwise.

How We Use Cookies to Power Your Experience

Cookies help us operate and improve our services in a few key ways:

We use some cookies to keep the site running securely, prevent misuse, and protect accounts and sessions. Others help the site load correctly, remember your preferences, and reduce the need to re-enter the same information repeatedly.

We also use cookies to understand how people use our pages so we can fix issues, improve navigation, and make content more relevant. In some cases, cookies support advertising measurement and help us show offers that better match what visitors are looking for.

Cookie Types You May See on Our Site

Different cookies do different jobs. Depending on your settings and how you use the site, we may use the categories below.

Essential Cookies - Required for the Site to Work

These cookies are necessary for core functionality, such as:

Keeping the website stable and accessible Enabling security features and fraud prevention Maintaining session state (for example, keeping you logged in during a visit)

Because these cookies are required to provide the service, they are typically not optional through cookie preference tools. If you block them in your browser, parts of the site may not function correctly.

Functional Cookies - Your Settings, Saved

Functional cookies remember choices you make so your experience feels consistent, such as:

Language and region preferences Remembering certain display or accessibility preferences Keeping non-essential settings you’ve selected

If you disable these cookies, the site will still load, but you may need to reselect preferences each time.

Performance and Analytics Cookies - Helping Us Improve

These cookies help us understand site performance and usage patterns, such as:

Which pages are visited most often How visitors move through the site Whether pages load quickly or generate errors What content is helpful (and what needs improvement)

Analytics data is generally aggregated and used to improve reliability, speed, and usability.

Marketing Cookies - More Relevant Messages and Measurement

Marketing cookies may be used to:

Measure the effectiveness of promotions and campaigns Limit how often you see the same advertisement Support ad reporting (for example, whether an ad led to a visit)

These cookies may be set by us or by third parties that provide advertising, analytics, or social media tools. If you opt out, you may still see ads, but they may be less relevant and harder for us to measure and improve.

First-Party vs Third-Party Cookies

First-party cookies are set by Neverland Casino and are used to support site features and preferences.

Third-party cookies are set by other companies whose tools we may use (for example, analytics providers, advertising partners, fraud prevention services, or embedded content). Those third parties may collect information about your device and your activity over time and across different sites, according to their own privacy policies.

How Long Cookies Stay on Your Device

Some cookies are session-based and expire when you close your browser. Others are persistent and remain until they expire or you delete them. Retention depends on the cookie’s purpose (security, preferences, measurement, and so on).

Your Choices - How to Manage, Disable, or Delete Cookies

You control cookies in a few ways:

You can manage cookies through your browser settings, including blocking some or all cookies, deleting existing cookies, or setting rules for certain sites. Most browsers also let you block third-party cookies specifically.

If our site provides a cookie banner or preference tool, you can use it to accept or refuse non-essential cookies (such as analytics or marketing) and adjust your choices later.

Keep in mind: if you disable or delete cookies, parts of the site may not work as expected. For example, you might need to re-enter preferences, certain pages may load incorrectly, and some features may be less responsive.

Consent and Legal Bases

Where required by applicable law, we ask for your consent before placing non-essential cookies (such as analytics and marketing cookies). Essential cookies may still be used because they are needed to provide the site and protect users.

If you consent and later change your mind, you can update your cookie settings using the cookie controls provided (if available) or by adjusting your browser settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate our services. When we post updates, we will revise the “last updated” date on the policy page. Continued use of our site after an update means you understand the revised policy.

For other key terms about using our services, you can also review our internal page at Neverland Casino.

Contact Us About Cookies or Privacy

If you have questions about cookies, privacy, or how your information is handled, contact our support team at customercare@neverlandscasino.com.